Terms & Conditions

Welcome to RACKED. By using our website and purchasing our products, you agree to the following terms:

  • Use of Website: All content on this site including images, product descriptions, and logos is the property of RACKED and may not be used without permission.

  • Pricing & Availability: We reserve the right to update prices, products, or availability at any time without notice.

  • Order Acceptance: Orders are confirmed once payment is processed. In the rare event of a pricing or stock error, we may cancel and refund your order.

  • Liability: RACKED is not liable for damages or losses resulting from use of our products beyond their intended purpose.

Privacy Policy

We value your trust and are committed to protecting your personal information.

  • Information We Collect: We collect your name, email, shipping/billing address, and payment details to process orders.

  • How We Use Your Data: Your information is used solely for order processing, shipping, and customer service communication.

  • Third-Party Services: We use trusted payment processors and shipping providers who also safeguard your data.

  • Your Rights: You may request access to, update, or delete your personal information at any time by contacting us.

  • Cookies: Our site uses cookies to enhance your shopping experience.

Return & Exchange Policy

We want you to love your RACKED purchase. If you are not completely satisfied:

  • Returns: Items may be returned within 10 days of delivery for a refund, provided they are unused, in their original packaging, and in saleable condition.

  • Exclusions: Final sale, customized, and special-order items are non-returnable.

  • Process: Email our customer care team with your order number to request a return authorization. Shipping costs for returns are non-refundable.

  • Exchanges: Exchanges are processed as a return plus a new purchase.